Remote Assistance

Need help with your computer? Media Riot can help. Please follow the simple step by step instructions below. It is also important to know performing the steps below will provide Media Riot with full access of your PC, if you do not agree with this please do not continue.



Follow these simple instructions:


  • Visit the website http://join.me.
  • Click the orange icon next to the section where it says "Share".
  • If this is your first time using this service it will prompt you to install a small software package.
  • After installation a small window will appear in the top middle of your computer screen with a website url that starts with "join.me", please right click on this link and click "Copy viewer link to clipboard".
  • Please provide a Media Riot staff member with this url.